COMPETITIVE PRICING POLICY

Our commitment extends beyond merely sourcing and offering the latest and greatest games worldwide – we also strive to provide you with the best possible value! That's why we're delighted to offer our valued customers the opportunity to match prices on our games, in case they are occasionally found at a lower price elsewhere, subject to the conditions outlined below.


ECLIPSE GAMES PUZZLES NOVELTIES MAY OFFER TO PRICE-MATCH WHERE:

The price match request is made with our Staff before finalizing your in-store purchase or with our customer care team (through the Help widget below, right or by emailing us at info.eclipsegames@gmail.com) prior to completing your online purchase.

The product requested for price-match is identical, including the model, version, and edition, and is in stock and ready for immediate sale by Eclipse Games Puzzles Novelties, as well as by the competitor.

Our Eclipse Retail Team Member or Customer Service Representative can verify all the above-mentioned conditions.


ECLIPSE GAMES PUZZLES NOVELTIES WILL NOT PRICE-MATCH WHERE:

  • The conditions for price-match are not met.
  • The product in question falls under the category of Trading Card Game (TCG) or Sports Cards.
  • The requested price-match is lower than our cost price for the product.
  • The competitor's product is on sale at a non-regular price or is part of an "online only" offer.
  • The competitor's product is a demonstration model, second-hand, or refurbished.
  • The competitor's product is on clearance.
  • The product is sourced from an unauthorized reseller.
  • Either Eclipse Games Puzzles Novelties or the competitor's product is already subject to a specially negotiated price or an offer limited to specific groups such as corporate, loyalty, subscriber, or membership rates.
  • Either Eclipse Games Puzzles Novelties or the competitor's product is already discounted or can receive further discounts through non-tender payment methods, including loyalty points, discount vouchers, gift cards, store credit, or coupons.

Once a price-match for a product/s is agreed upon, no additional discounts, promotions, or non-tender payment methods (except for gift cards or store credit) can be used alongside the purchase. It's important to note that price-matches apply solely to products.

Eclipse Games Puzzles Novelties understands that this policy is a privilege extended to our loyal customers, and thus, reserves the right to decline any price-match requests that do not meet the aforementioned conditions or at our sole discretion.

Please address all price matching queries or questions through our help widget or contact us through: